When you make a booking, you guarantee that you accept or you have the authority to accept and do accept terms and conditions of the booking conditions on behalf of your party the terms. A contract will exist as soon as we take a deposit and issue a confirmation invoice to you. In some cases, you will be asked for full payment and it will be advised at the time of booking. It is your responsibility to check that the information on your confirmation invoice is correct and to inform us as soon as possible of any discrepancy. We will not be held liable if tickets have been issued with any wrong information and you have failed to notice beforehand. We never claim any warranty as to the availability of flight, package holidays until you make payment and the same in confirmed. Please ensure that the names given are the same as in the relevant passport. Booking made online: If you are booking online, you must provide all the information required by us. You have to ensure that all the information is accurate and correctly entered online which includes the right selection of flights, hotels, or any other arrangement, that passenger information is entered as it appears on the passport as the online bookings are processed automatically. You agree, in case of any discrepancy occurs while entering the information or selecting the arrangements may lead to additional cost which will be borne by you. You must ensure that the card used for making payment is your own and that sufficient funds are available to cover the cost of arrangements you book with us. A confirmation email and invoice will be sent to you when we receive the payment and accept your booking. Booking made by telephone: When you make booking by telephone, you are authorized to provide us with the information which we require. The information you provide should be accurate and appears same on the passport. You are not required to re-confirm the details by emails unless you find the details to be incorrect. Please note that the telephone booking confirmation is as strongly confirmed as if it were confirmed in writing immediately. As soon as you receive the confirmation, please check the details carefully and inform us immediately in case of any discrepancy as it may not be possible to make the changes later. The changes made after it has been booked, it will attract additional cost payable by you.
We reserve the right to alter the prices of any Flight and Package on our website. You will be advised the current price before payment.When you make your booking you must pay a deposit, or full price if applicable due to ticketing time limits- you will be advised of this at the time you make your booking. The balance must be paid 12 weeks prior your departure date. If the deposit or balance is not paid on time, we reserve the right to cancel your travel arrangements.Changes in transportation costs, including the cost of fuel, landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your holiday may change after you have booked. We reserve the right to alter the quotations which are subject to the availability at the time of booking. We recommend that you reach airport 3 hours prior to departure for all international flights. If you are travelling to Europe, you are required to do online check in on your behalf, as most low cost airlines charge you check in fee if you check in at the airport.
We provide full financial protection for our Flights and Package Holidays. When you buy a TTA protected air holiday package from Deal-c-Trip, you will receive a confirmation invoice from us confirming your arrangements and your protection under our TTA number . In the unlikely event of our insolvency, TTA will ensure that you are not stranded abroad and will arrange to refund money that you have paid to us for an advance booking. For further information, visit the TTA website at www.traveltrust.com.
You must pay the balance on time by the due date shown on the confirmation invoice. In some cases, full payment might be required immediately which will be advised while making booking with us. Your booking might get cancel and leaves you liable to pay cancellation charges when you are failed to pay the due balance. Until full payment has been received the price of your booking may increase as a result of fuel or other surcharges which may be imposed by suppliers.
You must pay your balance 12 weeks prior to departure or by the due date shown on your confirmation invoice. Any booking made with us will have Lead Guest on the booking which guarantees that they have the authority to accept booking conditions on behalf of all members of your party. Lead Guest will be responsible for all payments due to us. The payment link to make the full payments or deposit payments via our website.
Travel Documents will be issued electronically once we received full payments.
If you find your booking details to be incorrect, you are required to inform us within 4 hours or before 8 PM on the same day to amend the booking. After our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example, your chosen departure date or accommodation, we will do our best to make these changes however it’s not always possible. Any request for any changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration fee £25 Per Person and any further cost we incur in making the changes. You should be aware that these costs could increase the closer to departure date that changes are made and you should contact us as soon as possible. Note: Certain travel arrangements may not be changeable after a reservation has been made and any request to alter could incur a cancellation charge of up to 100% of this part of the arrangements.
While we make every effort to ensure the accuracy of the pricing information provided, regrettably errors may occasionally occur. When we become aware of any such error, we will endeavour to notify you at the time of booking, within 7 days of the time of booking or as soon as reasonably possible. If a booking is already in place, you will have the choice to continue with the chosen itinerary at the corrected price or amend to a different itinerary. We reserve the right to cancel the booking if you do not wish to accept the price that applies to your itinerary or any quoted alternatives.
You, or any member of your party, may cancel their travel arrangements at any time. Written notification from the person who made the booking must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges as advised to you at the time of booking. In some circumstances our bookings carry a 100% cancellation fee as airlines, hotels or other travel suppliers may charge in full at the full at the time of booking and if applicable to your booking this will be stated on your confirmation invoice. If the reason for your cancellation is covered under the terms of your insurance policy you may be able to claim these changes. The deposits are non-refundable once paid.
It is unlikely that we will have to make any changes to travel arrangements, but occasionally this may become necessary and we reserve the right to do so at any time. All changes are subject to fare restriction, seasons and seat availability at the time of making the changes. Most of these changes will be minor and we will advise you of them at the earliest possible opportunity. We also reserve the right in any circumstances to cancel your travel arrangements. However, we will not cancel your travel arrangements less than one week prior to your departure date except for reasons of force majeure or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements you can either have a refund of the monies paid to us or accept an offer of an alternative holiday of comparable standard, if available and we will refund any price difference if the alternative is of a lower value. If it is necessary to cancel your travel arrangements, we will pay to you compensation which will be decided at the time. If we make a major change to your holiday, we will inform you as soon as possible if there is time before your departure. You will have the choice to either accept an offer of an alternative holiday comparable in standard from us, if available, we will refund any price difference if the alternative is of a lower value, or cancelling your holiday booking and refund all monies paid. In all cases, except where a major change arises due to reasons of force majeure, we will pay compensation which will be deiced at the time.
We will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances which are beyond our control. These can include, for example, War, Riot, Industrial disputes, Terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport.